Privacy Policy for UNMASKD

Effective Date: June 2026

UNMASKD ("we," "our," or "us") is committed to protecting your privacy and handling your personal information with transparency and care.

This Privacy Policy explains how we collect, use, store, and protect information when you use the UNMASKD mobile application, website, and related services.

About UNMASKD

UNMASKD is a personal growth and self-reflection app designed to help users identify behavioural patterns, emotional masks, and personal habits through guided reflections, journaling, progress tracking, and rebuilding practices.

Your Privacy and Journal Entries

Your journal entries, reflections, voice notes, quiz responses, and personal rebuild information are private to you.

We do not sell your personal reflections, journal content, or voice reflections. We do not share your private journal entries with other users.

This information is collected or stored only so the app can function properly, including saving your progress, displaying past reflections, personalising your rebuild experience, and helping you continue where you left off.

Information We Collect

Personal Information

  • Name
  • Email address
  • Account login information
  • Subscription status

User Content

User content refers to information you choose to enter into the app for your own reflection and progress. This may include:

  • Journal entries
  • Daily reflections
  • Answers to questionnaires
  • Progress tracking information
  • Voice or audio reflections, if submitted

This content is used solely to provide the app experience and is not publicly visible.

Usage Information

  • App interactions
  • Feature usage
  • Device information
  • Crash reports and diagnostics
  • Performance analytics

Subscription and Purchase Information

Subscriptions and payments are securely processed through Apple's App Store. We do not store or have direct access to your payment card details.

How We Use Your Information

  • To provide and improve the app experience
  • To save your reflections, progress, and rebuild activity
  • To personalise content, reflections, and rebuild actions
  • To maintain account functionality
  • To provide customer support
  • To improve app stability and performance
  • To analyse usage trends and improve features
  • To communicate important service updates

We do not sell your personal information.

Analytics and Third-Party Services

UNMASKD may use trusted third-party services to support app functionality, subscriptions, analytics, and crash reporting, including:

  • Apple App Store
  • RevenueCat (subscription management)
  • Supabase (authentication and secure account storage)
  • Firebase or similar services for analytics and crash reporting, if enabled

These services may collect limited technical information necessary for app functionality, subscription management, analytics, and performance monitoring.

Data Storage

Some app information may be stored locally on your device.

If account login, cloud backup, or synchronisation features are enabled, certain information may also be securely stored through trusted third-party infrastructure so your progress can be saved and restored across devices.

Data Security

We take reasonable measures to protect your information from unauthorised access, misuse, alteration, or disclosure. However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request to:

  • Access your personal information
  • Update or correct your information
  • Delete your account and associated data
  • Withdraw consent where applicable

To request account deletion or exercise any of these rights, please contact us using the details below.

Children's Privacy

UNMASKD is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will become effective when the revised Privacy Policy is published. The "Effective Date" at the top of this page will indicate when the policy was last updated.

Contact Us

UNMASKD
Email: [email protected]
Website: https://www.unmaskdapp.com

For account deletion requests, please email: [email protected]